1. Poorly managed
2. Lack of investment (CBSN/ Local CBSNs could be great if they wanted them to be).
3. Wasteful use of resources (CEN should have stayed in NYC. Money spent could have been better used elsewhere).
When did CBS get this bad? Perhaps the first strike was Cronkite's retirement, and Rather's firing the second.
It's graphics have been subpar for about the last 15 years, and their talent is "just okay" aside from the veteran reporters.
Sunday Morning and 60 Minutes are the only gems right now at CBS, IMO. CTM lacks alot but it's easier to sit through than the fluff on GMA & Today.